Frequently Asked Questions

What kind of jewellery can I find at Mitzwah?

A little bit of everything! From everyday anti-tarnish jewellery and trendy accessories to traditional necklace sets, Meenakari bangles and statement pieces. We love offering plenty of choices for every style and occasion.

Is your jewellery really anti-tarnish?

Yes! Our anti-tarnish stainless steel collections are designed to resist tarnishing and stay beautiful with proper care. We've even had customers return months later to show us how well their jewellery has held up!

Can I wear your jewellery every day?

Absolutely! Many of our stainless steel pieces are perfect for daily wear. Just remember, even good-quality jewellery needs a little love and care to maintain its shine.

Is your jewellery waterproof?

Many of our stainless steel designs are water-resistant and suitable for everyday exposure to water and sweat. However, we recommend avoiding soap, perfumes and harsh chemicals, especially on plated or stone-studded pieces.

How do I keep my jewellery looking new?

It's simple! Keep it away from perfumes, harsh chemicals and unnecessary moisture. Give it a gentle wipe after wearing and store it somewhere clean and dry. A little care goes a long way!

Will my jewellery lose its shine over time?

Like all fashion jewellery, its appearance depends on how you wear and care for it. Our anti-tarnish pieces are selected for better resistance to tarnishing, but no jewellery is completely immune to wear.

Do you deliver across India?

Yes! We offer Pan-India shipping, so you can shop your favourite Mitzwah pieces from anywhere in the country. Shipping charges vary depending on your location.

Is Cash on Delivery available?

Currently, we accept prepaid orders only. You can choose from the payment options available at checkout.

How long will my order take to arrive?

Delivery times depend on your location and courier service. You'll receive the relevant order and shipping details as your order is processed.

What if my jewellery arrives damaged?

Please get in touch with us as soon as possible, along with your order details and photos of the issue. We'll review your concern and guide you through the available next steps.

Can I cancel my order?

If you need to cancel, please contact us as soon as possible. Cancellation eligibility depends on our applicable policy and your order status.

Do you offer a warranty?

We don't currently offer a warranty on artificial jewellery. However, we carefully select our collections and are always happy to guide you on proper jewellery care.